Personal Data Processing Policy
Website: https://mdf.md/
Version 1.0, effective from: 16.09.2026
This Personal Data Processing Policy explains how we process your personal data when you use our website, in compliance with Law No. 195/2024 on personal data protection of the Republic of Moldova.
1. Who We Are
We are ART FLAME SRL, IDNO: 1016600040002,
located at: MD-2023, Republic of Moldova, Chisinau, str. Socoleni 31c,
Email: info@mdf.md
Phone: +373 60 311 322
We act as the data controller for the processing described in this Policy.
2. What Data We Collect and Why
We collect data strictly necessary to provide our services:
- 3D Kitchen Configurator (BPlanner): Data entered (name, phone, email) to save your project and send you a commercial offer.
- Orders and Purchases: Name, phone, email, and delivery address to process your order and coordinate assembly.
- Contact Forms: Data provided voluntarily is used exclusively to contact you.
- Cookies: Essential cookies for site functionality, and analytics cookies (only with your consent).
3. Legal Basis for Processing
We process data based on: pre-contractual and contractual necessity; legal obligations; our legitimate interest (site security); and your consent (for analytics cookies).
4. Who We Share Your Data With
We may share data with: our hosting provider; the BPlanner platform; courier and assembly services. We do not sell your data to third parties.
5. International Data Transfer
If any providers process data outside the Republic of Moldova, we ensure the transfer complies with legal guarantees.
6. How Long We Keep Your Data
Completed order data is kept according to legal accounting terms; incomplete request or 3D project data is kept for up to 12 months.
7. Data Security
We apply appropriate technical measures, including HTTPS secure connections and restricted access to our administration panel.
8. Your Rights
You have the right to: access, rectify, delete, restrict, object to processing, and data portability.
9. Minors' Data
The site is not intended for minors under 14, and we do not intentionally collect their data.
10. Cookies Used on the Site
We use essential cookies that do not require consent. Analytics cookies are used only with your explicit consent via our banner.
11. Changes to this Policy
We may update this Policy periodically. The updated version will be published on the site.
12. How to Contact Us
Email: info@mdf.md
Phone: +373 60 311 322
Address: MD-2023, Republic of Moldova, Chisinau, str. Socoleni 31c
You also have the right to file a complaint with the National Center for Personal Data Protection (Chisinau, 48 Serghei Lazo St., MD-2004).